Last updated August 2026
Support
Something not working, or a question the app does not answer. Here is where to start.
Write to us
support@meymi.app. Tell us what you were doing and what happened instead, and if you can, which phone you are on. We answer within two working days.
Common things
A recipe is locked. The free plan reaches five countries with one recipe each. Everything else needs a subscription, or the one week trial that comes with a new account.
I published a recipe and cannot find it. If your chef account is still under review, your work is visible to you and to nobody else until we approve the account. Keep posting: everything goes live at once when we do.
My subscription is not showing. Purchases can take a moment to reach us from the App Store or Google Play. Close and reopen the app first. If it still does not appear after a few minutes, write to us with the email on your store account.
I want to report something or block someone. Every recipe, reel, comment and post has a report option, and every profile has a block option. Reports go to a moderator, not to an automated system.
I want my account gone. Settings, then Delete account. It takes effect immediately and does not need to go through us.
Reporting something serious
If you have found content that is illegal rather than merely unpleasant, write to support@meymi.app with the word urgent in the subject line, and include a link or a screenshot. We treat those ahead of everything else.
For chefs
- Applying takes a minute and unlocks the creator tools immediately.
- Review usually takes under two days.
- If your application is declined you will see the reason in the app, and you can write to us to have it looked at again.